Return & Refund Policy

Effective Date: September 10, 2026
Website: https://bltbat.com
Operated by: B Lal Tuli & Sons

At BLT Bat (operated by B Lal Tuli & Sons), we take pride in delivering top-quality cricket bats and sports equipment. If you are not completely satisfied with your purchase, we are here to help with straightforward return and refund options.

  1. Eligibility for Returns
    To qualify for a return or replacement, your item must meet the following conditions:
  • Timeframe: You must raise a return request within 7 days of receiving the delivery.
  • Condition: The product must be completely unused, unplayed, and in the same pristine condition in which you received it.
  • Packaging: All original tags, labels, grip wraps, covers, and original packaging must be fully intact.
  • Proof of Purchase: A valid order number, invoice, or receipt from bltbat.com is required.
  1. Non-Returnable Items
  • Custom-made or customized bats (e.g., personalized knocking, custom laser engraving, or tailored weight specifications).
  • Products showing clear signs of match play, ball marks, moisture damage, or mishandling.
  • Clearance or final sale items clearly marked as non-returnable.
  1. Return Process
  • Step 1: Contact our support team within 7 days of delivery at blaltuli@gmail.com or info@bltbat.com with your Order Number and photos/videos of the item and its packaging.
  • Step 2: Once verified by our team, you will receive instructions and the return shipping address to dispatch the parcel.
  • Step 3: Securely pack the item in its original box to prevent damage during transit.
  1. Inspection and Refund Terms
  • Physical Inspection: Once your returned item reaches our facility in Jalandhar, our technical team will inspect it against the eligibility criteria above.
  • Refund Approval: Upon successful inspection, we will notify you regarding the approval of your refund.
  • Refund Timeline: The approved refund amount will be credited back within 15 to 20 business days.
  • Refund Method: All refunds are strictly processed back to the original source of payment (e.g., original bank account, credit/debit card, or UPI wallet used during checkout). We do not process cash refunds.
  1. Damaged or Defective Deliveries
    If you receive a damaged package or a defective item:
  • Notify us within 48 hours of delivery with clear photographs of the transit damage or defect.
  • We will arrange an immediate free replacement or initiate a full refund.
  1. Contact Details
    For any questions regarding returns, exchanges, or refunds, contact us:
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